Short codes

📌 Short Codes Overview

Below is a list of short codes you can use on your phone to enable or disable certain functions.

📞 Anonymous Calling

Code

Function

*31[number]

Make the next call anonymously.

*32[number]

Toggle anonymous calling for the next call on/off.

*32

Toggle anonymous calling for all calls on/off, with announcement.

#32

Toggle anonymous calling for all calls on/off, with announcement.

💻 Hotdesking (Log in/out on a device)

Code

Function

*35

Toggle Hotdesking login/logout.

*35[extension]

Toggle Hotdesking login/logout for a specific device.

*35*[extension]*[PIN]

Toggle Hotdesking login/logout with PIN.

*100 / #100

Log in or out of queues depending on the current status.

⏳ Queues

Code

Function

*101 / #101

Log in to all queues.

*102 / #102

Set status in all queues to pause.

*103 / #103

Log out from all queues.

📬 Voicemail

Code

Function

1233

Listen to your personal voicemail.

*96 / #96

Listen to your personal voicemail.

call-plan-number*xx

Enable/disable a specific call forwarding xx (with announcement).

1233 (voicemail box number)

Listen to voicemail of a specific box. To change the greeting, press * followed by 7.

*96 (voicemail box number)

Listen to voicemail of a specific box.

#96 (voicemail box number)

Listen to voicemail of a specific box.

📲 Call Pickup

Code

Function

*8

Pick up a ringing call within the entire company.

*8[extension]

Pick up a ringing call from a specific user.
(Example: 81234 if the user’s internal extension is 1234)

*8[group number]

Pick up a ringing call from a specific call group.
(Example: 8123 if the group number is 123)

🔀 Call Forwarding

Enable Forwarding

Code

Function

*21*<number>#

Forward calls to the specified number.

*21*<number>*

Forward calls to the specified number.

ℹ️ If the number is invalid, you will receive an error message.

Disable Forwarding

Use any of the following codes:

Code

*21#

#21#

*21*

*21*#