📠 Creating a Faxbox
A Faxbox lets you send and receive faxes digitally — no physical fax machine required.
All faxes are handled directly through the platform, and you can receive them by email or view them in the UC Panel.
⚙️ How to Create a Faxbox
Go to Dial Plans → Faxbox.
Click the green ➕ Add button in the upper-right corner.
Fill in the Faxbox settings:
Name the faxbox: Give your faxbox a clear name (e.g., Main Office Fax or Support Fax).
Caller ID: Select which number to use for outbound faxes.
Retention period: Decide how long faxes should be stored (default: 30 days).
Extra email (optional): Enter an additional email address to receive a copy of every incoming fax.
👥 Adding Permissions
You can grant individual users access to this Faxbox.
Select the user you want to add in the Choose user dropdown.
Assign permissions:
✅ Send – allows the user to send faxes.
✅ Read – allows the user to view received faxes.
✅ Delete – allows the user to delete faxes.
✅ Notify via email – sends email notifications to the user when a fax is received.
Click the ➕ icon to apply the permissions for that user.