Introduction
The Qaller Teams Portal is a separate platform that allows you as a Kwebbl partner to set up and manage Microsoft Teams calling for your customers. Through this portal you can onboard customers and configure their Microsoft Teams calling setup.
Before you continue: this guide assumes Kwebbl has already activated your partner account and that you've received an activation email. If that's not the case, contact Kwebbl support first to request access.
Once you have your activation email, this guide will help you activate your account, find your way around the portal, and invite colleagues so they can work in the portal alongside you.
Step 1 — Activate Your Account
When Kwebbl has set up your partner account, you'll receive a welcome email with an activation link.
Open the email and click Activate Your Account.
You'll be redirected to the Qaller Teams Portal to set your password.
Enter your temporary password (from the email) in the Current Password field.
Choose a new password and enter it in the New Password field.
Re-enter your new password to confirm.
Click Reset Password.
After setting your password, you'll be taken directly to the portal dashboard.
Step 2 — Log In
After activating your account, you'll be signed in automatically and taken straight to the portal dashboard. In that case, you can skip ahead to Step 3.
If you're returning to the portal at a later time, go to: https://portal.qallerteams.com
Enter your email address in the Username field.
Click Continue with username.
Enter your Password.
Click Sign In.
Step 3 — Find Your Way Around
After logging in, you land on the Dashboard. Here's a brief overview of what you'll find in the portal.
Dashboard
The dashboard gives you a quick overview of your current account status: the number of customers (Enterprises) you manage and a summary of your trunk profiles and Teams profiles.
Enterprises
This is where you manage your customers. In the Qaller Teams Portal, each customer is called an Enterprise. From this section you can add new customers, open their accounts, manage their services, and assign phone numbers to their Teams users.
Trunks
This section contains all trunk profiles — the telephony connections that link your customers' SIP Accounts to Microsoft Teams. Each customer requires their own trunk profile. You typically set this up as part of the customer onboarding process.
Settings
Under Settings > User Management, you can manage who has access to your partner account. This is where you invite colleagues and manage their roles.
How multitenancy works
The Qaller Teams Portal is built for managing multiple customers at once. Your partner (reseller) account is the top level — from here you can see all your customers and manage the overall setup.
When you need to work inside a specific customer's environment, you switch into their account using the multitenant menu at the top of the portal. You'll see your own company name listed there — clicking it shows the accounts you can switch between.
Step 4 — Invite Colleagues
If colleagues also need access to the Qaller Teams Portal to manage customers, you can invite them directly from the portal. Each colleague gets their own login.
In the left navigation panel, go to Settings.
Click User Management.
Click Add User.
Fill in the colleague's name and email address.
Select the appropriate User Role (see below).
Click Save.
An activation email is automatically sent to your colleague. They must click the link in the email to activate their account.
Choosing the right role
Role | What they can do |
|---|---|
Admin | Full access to the portal, including the ability to add and manage other users in User Management. |
User | Full read and write access to everything in the portal, but cannot add or manage other users. |
What's next?
Now that you're set up and know your way around, you're ready to onboard your first customer. The next guide walks you through the full setup process step by step.